What is Cloudflare CSUP?
Direct Answer: Cloudflare CSUP is a bot used by Cloudflare's customer support for diagnostic purposes. It is not a general web crawler and is used to investigate technical issues with customer websites.
User-Agent Identification
The following user-agent strings identify Cloudflare CSUP in your live traffic data:
cloudflare-csup
robots.txt Rules for Cloudflare CSUP
Respects robots.txt: No
This bot does not commit to following robots.txt
Cloudflare CSUP does not officially follow robots.txt directives. The only reliable way to control access is through server-side blocking (IP filtering, user-agent rules in your web server config) combined with log monitoring to verify effectiveness.
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Crawl Activity Index
Relative crawl activity for Cloudflare CSUP over the past 28 days. Higher values indicate increased crawling intensity compared to the period baseline.
View recent activity data (last 7 days)
| Date | Activity Index |
|---|---|
| Mar 26, 2026 | 88.0 |
| Mar 27, 2026 | 82.7 |
| Mar 28, 2026 | 83.1 |
| Mar 29, 2026 | 81.8 |
| Mar 30, 2026 | 87.3 |
| Mar 31, 2026 | 90.2 |
| Apr 1, 2026 | 88.9 |
Source: Cloudflare Radar
Why track Cloudflare CSUP traffic?
Identify and classify unknown crawler activity. Cloudflare CSUP may appear in your live traffic data with varying frequency. Tracking its behavior helps you decide whether to allow, throttle, or block it based on actual data.
Protect your crawl budget. Every bot request consumes server resources. Understanding what Cloudflare CSUP crawls helps you prioritize the crawlers that matter.
Log Verification
To verify Cloudflare CSUP traffic in your live traffic data:
- Search access logs for the user-agent strings listed above
- Check if the IP addresses match documented ranges (if provided by Cloudflare)
- Verify the crawl pattern matches documented behavior
- Use reverse DNS lookup for additional verification if available
Note: Observed behavior in production environments may differ from official documentation. Live traffic monitoring provides the only reliable verification of actual bot behavior.
Official Documentation
View Official Cloudflare CSUP Documentation →
Information sourced from official documentation. Content generated with AI assistance.