What is Trustly?
Direct Answer: Trustly is a payment bot operated by Trustly Group AB, sending notifications to merchants about payment statuses.
Trustly is a payment bot operated by Trustly Group AB. It sends notifications or callbacks to merchants' systems to provide updates on payment statuses. Trustly's primary function is to facilitate instant payments, conversions, and refunds through its Pay by Bank solutions.
User-Agent Identification
The following user-agent strings identify Trustly in your live traffic data:
Trustly/1
robots.txt Rules for Trustly
Respects robots.txt: No
This bot does not commit to following robots.txt
Trustly does not officially follow robots.txt directives. The only reliable way to control access is through server-side blocking (IP filtering, user-agent rules in your web server config) combined with log monitoring to verify effectiveness.
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Crawl Behavior
Frequency:Not Documented
Request Pattern:Not Documented
Crawl Activity Index
Relative crawl activity for Trustly over the past 28 days. Higher values indicate increased crawling intensity compared to the period baseline.
View recent activity data (last 7 days)
| Date | Activity Index |
|---|---|
| Mar 26, 2026 | 0.0 |
| Mar 27, 2026 | 0.0 |
| Mar 28, 2026 | 0.0 |
| Mar 29, 2026 | 0.0 |
| Mar 30, 2026 | 0.0 |
| Mar 31, 2026 | 0.0 |
| Apr 1, 2026 | 0.0 |
Source: Cloudflare Radar
Why track Trustly traffic?
Identify and classify unknown crawler activity. Trustly may appear in your live traffic data with varying frequency. Tracking its behavior helps you decide whether to allow, throttle, or block it based on actual data.
Protect your crawl budget. Every bot request consumes server resources. Understanding what Trustly crawls helps you prioritize the crawlers that matter.
Log Verification
To verify Trustly traffic in your live traffic data:
- Search access logs for the user-agent strings listed above
- Check if the IP addresses match documented ranges (if provided by Trustly Group AB)
- Verify the crawl pattern matches documented behavior
- Use reverse DNS lookup for additional verification if available
Note: Observed behavior in production environments may differ from official documentation. Live traffic monitoring provides the only reliable verification of actual bot behavior.
Undocumented Information
The following information is not officially documented for Trustly:
- crawl frequency
- request pattern
- IP verification method
- JavaScript rendering
Official Documentation
View Official Trustly Documentation →
Information sourced from official documentation. Content generated with AI assistance.